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Delight Me

Sonia Thompson / July 23, 2014

Delight Me Episode 4: How to woo your customers

Wondering what you need to do to get your customers to fall head over heels madly in love with you? Wonder no more. In this episode, I chat with Jerod Morris …

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Sonia Thompson / July 22, 2014

Delight Me Episode 3: Consistently making your customers feel good

A big part of why your customers will choose to come back to you again and again is based upon how you make them feel. Creating a customer experience that …

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Sonia Thompson / July 22, 2014

Delight Me Episode 2: Preparing for the unexpected

For any business, no matter how much you prepare for things, sometimes things pop up that can throw off even the best laid out plans. Find out how to make sure …

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Sonia Thompson / July 22, 2014

Delight Me Episode 1: “Look what I got!”

You know you have delighted customers when they can’t wait to share pictures of themselves using your product. This has been the case with the Nneka Saran brand …

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